Dr. O2 Tree Sales
   Wholesale Trees  


Our Policy

•Outdoor Trees– limited 1 Year

We are so confident in the plants that we grow and sell that we offer a limited warranty.

With the  proper treatment, all our plants will survive and thrive. Since we cannot control the different planting methods, handling, soil conditions, climates or care given to our plants by their new owners, we offer a limited one-year warranty. The return of a dead tree or shrub (with receipt) is eligible for a merchandise credit of 50% of its original invoice price, including labor. Warranties begin on the original date of installation or delivery/pickup.

We expect anyone experiencing problems with their plant material to call us without delay. This will allow us to work with you, to correct any problems that may exist in the care of your plants. Often we can avoid replacement by adjusting care methods.

Ground covers, roses, perennials, Japanese Maples and most red-leaved trees, Fraser Fir and bare-root trees and clearance items are excluded. The warranty does not cover acts of God, frost, drought or animal browsing. We reserve the right to void any warranty coverage where there is evidence of lack of watering or too much watering, or neglect. Replacement plants or plants purchased using store credit are not warranted.
Warranty is void if the customer provides false information. 

Warranty is for one replacement only!
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